There are things in life that cannot just be ignored. One of such things is the way people who are less able, are cared for or supported. Having worked in the health and social care for years, I got frustrated with the way traditional services were delivered and saw barriers that needed to be broken.

I figured that care and support services should put customers in control of what they are receiving while being creative about it. It was not anything new; the health care system advocates for the person-centred approach to care and support. However, it was the implementation that was lacking. With the passion to make the difference, I birthed Break Barriers in 2009.
From the very first service Break Barriers delivered in 2010 to date, we’ve changed the way care and support are delivered. We are always seeking creative ways to give high-quality support to customers, enabling them access personal care services that cater to their individual needs right in their homes. Delivering on our vision, mission and commitment, we have supported customers to access and participate in a wide range of recreational activities that once seemed impossible.

Families have been supported to have respite while their loved ones were being cared for at their chosen destinations; and young adults have been supported to leave home for the first time without their parents, to their dream holidays, at locations they never imagined.
Understanding the needs of our customers and the difficulty in commuting, we added another service: Support with Transport, a service dedicated to driving customers to their destination of choice with the support of a staff.

At Break Barriers, we work with our customers to support their rights to design services and to access opportunities that people living without a disability or ill health take for granted. Because your choice matters, we celebrate outstanding services, banish mediocrity, Break Barriers, continuously improve and always strive to design your care and support with you—walking our talk in all that we do.